FAQs

This section contains answers to the frequent questions. If you don’t find the answer to your question here please contact us.


General Questions

“What is eLearningTemplates?
eLearningTemplates is operated by eLearning Brothers. They are enthusiastic graphic and instructional designers, developers and programmers. The goal is to provide high-quality, interactive, easy to use, templates and assets for eLearning designers. We want to provide amazing assets to help you develop awesome training. Our templates can be easily used in most rapid elearning software (Articulate Presenter, Articulate Storyline, Adobe Captivate, Rapid Intake, iSpring Presenter, Moodle, Adobe Presenter, Udutu, and more).

“How do I purchase the templates?” 
Our templates are available through an annual subscription of $299 per designer. Sign up now.

“How much will my subscription be after the first year?” 
$299 per designer.

“How do I log-in and access the eLearning Template Library?
Go to library.eLearningTemplates.com.

“How do I determine the # of designers that I need to include in my subscription?” 
Basically you need to answer the question, “How many people will be using the templates to build content?”. Each person (designer), that will be using the templates, needs to be included in the subscription.

“Can I purchase just one template?” 
No. We only offer our templates through an annual subscription.

“Can I cancel my account after a year?” 
Throughout the year we will continue to add tons of new templates and upgrade existing products. However, you can cancel your subscription after the first year if you’d like. After your subscription ends you can continue to use the templates in courses that you’ve already created. You may not however, use the templates in new course content.

“Is there a limit to how many users can take training that I created using these templates?” 
No.

“Can I sell courses/content that I created using your templates? ”
Yes. You can use our templates to built courses that you sell. You can’t resell our templates as “templates”. They must be populated with content and be integrated into your project.

“Is there a download limit?” 
You can download and use as many templates as you’d like during the year. Daily limits apply.

“Can I download and “store” your templates on my hard-drive or a shared-server?”
The library is designed for you to download templates as you need them. You should not be “stock piling” templates or images to use at a later date. (Daily limits apply.)

“What are the payment options?” 
We are flexible. You can pay with a credit card using the subscription button above, pay over the phone, have us send an invoice, wire a payment, or use an electronic money request. Contact us to make arrangements.

“Do you offer educational/government pricing?” 
No. This price is so low that we can’t offer any additional discounts.

“What are your Terms of Use?” 
With a subscription, you purchase a license to use our templates. You can use those to build as many training courses as you’d like. We ask that you download the templates as you need them and not “stock pile” them. View all the details: Terms of Use

“Do you offer monthly or 6-month subscriptions?” 
No.

“Do I need to give eLearning Brothers credit when I use the templates?” 
No. (However, feel free to do so if you’d like.)

“What is the refund policy?
Please read the product information for our electronic downloads carefully since downloaded purchases are non-refundable. If you have any difficulties with the product, please contact us so we can assist you. (We’ll take care of you…don’t worry.)

“Can I order custom templates?
Yes! Whether it is an end of course game/challenge, Articulate skin, or a complete course style request, we are thrilled to meet your needs. Contact us to discuss.

“Do I need to keep the eLearning Brothers logo on the files?
No. The version that you purchase and download will not have our logo.

“How many templates can I download daily?
You can download unlimited templates over the span of your subscription. However, daily download limits do apply. For example, a single user account can download 30 files per day. If you need more just contact us.

 


Interaction Builder Questions

Have questions about the Online Interaction Builder?
View the Interaction Builder FAQ page.