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FAQs

This section contains answers to the frequent questions. If you don’t find the answer to your question here please contact us.

General Questions

What is eLearningTemplates?
eLearningTemplates is operated by eLearning Brothers. They are nthusiastic graphic and instructional designers, developers and programmers. The purpose of this service is to provide only high-quality, interactive, easy to use, templates and assets for eLearning designers. The goal is to provide you with some amazing assets to help you develop awesome training. Most of our templates can easily be used in most rapid elearning software (Articulate Presenter, Adobe Captivate, Rapid Intake, iSpring Presenter, Moodle, Adobe Presenter, Udutu, and more).

Can I use these files in content that I sell?
Yes. You can build content using these files as long as you don’t resell our files as templates.

How long does it take to receive my templates?
No time at all! As soon as you purchase the template, you are provided with a link to download. An additional email will be sent to you as well.

What is your copyright/licensing information?
Copyright

What is the refund policy?
Please read the product information for our electronic downloads carefully since downloaded purchases are non-refundable. If you have any difficulties with the product, please contact us so we can assist you. (We’ll take care of you…don’t worry.)

Do I need a PayPal account to purchase?
No. We accept all major credit cards or you can pay via PayPal. You can also contact us to get an invoice.

Can I order custom templates?
Yes! Whether it is an end of course game/challenge, Articulate skin, or a complete course style request, we are thrilled to meet your needs. Contact us to discuss.

Do you accept purchase orders and/or can you send us an invoice?
Yes. Just contact us to make arrangements.

Do I need to keep the eLearning Brothers logo on the files?
No. The version that you purchase and download will not have our logo.

Do I get a free upgrade when new products are launched and/or updated?
We are always adding new products and looking for ways to improve. If you’ve purchased a product in the past and notice that we launch a “new and improved” version, please contact us for pricing. We can offer a discount.

Flash Game/Interaction/Quiz Questions

How do I edit the templates?
You must have Flash to edit these templates. You get the Flash source file (.fla). You open the template in Flash and simply add the text to the movie clips. If you are more comfortable in Flash then you can change/edit anything else that you’d like. View our video tutorials to see how it’s done.

What eLearning authoring programs/software can use these templates?
Our templates will work with any software that allows a Flash (.swf) import. For example tools such as Rapid Intake, Articulate, Lectora, Captivate, Udutu, Moodle, iSpring, and so forth.

How are the flash games, interactions, and quizzes different from the online Interaction Builder?
The Interaction Builder is an online tool that let’s you choose from many different templates. You add text, images, audio and choose a theme that you like. You then download a single flash file (.swf). You do not have access to the Flash source (.fla) files and can not customize the structure or functionality of the interactions. If you have Flash and know how to use it, then you may want to use the Flash Games, Interactions, and Quizzes where you get the source files and can customize anything you’d like. If you don’t have Flash then try our Interaction Builder.

What versions of Flash are supported?
The files work with Flash CS3, 4, 5 software.

Are these files actionscript 2 or 3?
Both. We give you both files with each purchase.

What if I don’t have Flash?
No problem. If you’d like to use one of our Flash templates, and don’t have flash, we can do the editing for you. Our hourly rates are very reasonable and most edits are simple. Contact us to discuss. You could also check out eLearningInteractions.com.

What if I don’t know how to edit the templates?
Though most edits to the templates are very easy to make, we do provide you with a training tutorials page. If there are additional editing question, that are not found there, we are happy to assist you. Contact us with you questions.

Can I use these files in content that I sell?
Yes. You can build content using these files as long as you don’t resell them as templates.

Do I need to buy multiple licenses?
You are required to purchase one set of template files per group. You are allowed to share the files with your immediate work group. However the files are not to be used by multiple groups unless you have purchased multiple sets of files.

How do I make the Flash templates work in Articulate?
Edit the file in Flash, publish the .swf, and then click the Insert Flash button in Articulate and choose these settings:
- Advance to next slide: When user clicks next
- Synchronization: Movie plays independently of slide

What files are included?
Each template comes with the .fla Flash source file and the .swf.

Do the templates come in different colors?
Since you have the .fla source file you can choose any color you’d like.

Are the Games and Quizzes SCORM compatible and compliant?
Yes. With the included files and instructions you can track the scores in an LMS. Basically embed the published quiz .swf into an html page and the SCORM communication “wrapper” will pass the score to the LMS. Very simple…we provide all the needed files. (Note: The games/quizzes can use SCORM to pass the score when they are used as stand-alone quizzes. It does not function the same way once you embed them in another “SCORM publishing” software such as Articulate, Captivate, Unison, Lectora, etc.)

Interaction Builder Questions

Have questions about the Online Interaction Builder?
View the Interaction Builder FAQ page.

Articulate Skin Questions

How many courses can use my new skin?
Once you buy a pack of skins you can use them on as many courses as you like.

Can I sell courses that use your skins?
Yes. However you cannot give them the actual skin installation package unless they pay for a version. Also, you cannot resell just the skin installation package as a stand-alone product.

How do I install/use the Articulate Skin?

  1. Find and download the Articulate Player Skin that you like
  2. Click and install the skin (it is the file with an .artpkg extension)
  3. When ready, Publish your course
  4. Choose the new skin from the Player template drop-down menu
    View the video

What versions of Articulate are supported?
Presenter 5 and 09.

Are the skins SCORM and AICC compliant?
Yes. If you choose the LMS publish option in Articulate then your course will be compliant. The skin does not impact the SCORM/AICC. That is driven by your Articulate publish settings.

Can I Use Slide-Level Presenters?
Yes. Go into Slide Properties and choose any presenter that you like to for different slides. (Make sure that you add them first in Presentation Options/Presenters.) You’ll notice that the Presenter button on the Skins is disabled when there is no presenter on the slide.

Can I use the same Presenter throughout my entire course?
Yes. When you publish make sure that you choose your presenter in Presenter drop-down menu.

Will the attachments that I add in Articulate appear in the skin?
Yes. All of your links/files that you add as attachments will appear in when you click the attachments button.

What Slide Views are supported?
The No Sidebar View is supported. Do not change the View in the Slide Properties to anything except No Sidebar View.

Does the slide bar control audio and videos?
Yes. As you drag the slide bar you can fast-forward and rewind.

Does the slide bar control flash and videos?
Yes. Steps to synchronize:

  1. Click Insert Flash Movie
  2. Synchronization drop-down menu: Choose Synchronize slide and movie.

Does the menu show sub-topics?
Yes. Currently levels 1 and 2 are visible on the menu.

Are hidden slides supported?
Yes. Hidden slides will not appear in the menu.

Can a logo be added?
This cannot be done through Articulate. You will need to contact us and have us add your logo.

Can I turn on/off buttons on the skin?
No. The buttons are hard-coded into the skin. That is the reason that we give you 4 individual skins with different button layouts with each purchase.

Is branching supported?
Yes. Do this through the Slide Properties.

Is slide locking supported?
Yes. Do this through the Slide Properties.

How do I make the Glossary work?
The Glossary button pulls in an Engage interaction. It can be any interaction you’d like. Typically you choose the Glossary interaction though. View the video.

Can I customize the skin?
Want a custom Articulate Skin that looks exactly the way you like? We can do that!

Options for Custom Articulate Skins

  • Option 1: Tweak or Add-To an Existing Skin
    See a skin that you like but you want to change it a bit? We can add/remove features, change colors, and add logos.
  • Option 2: Create a Unique Skin
    We can design a skin that is exactly how you like it. Choose the buttons, colors, and layout. The sky is the limit!

Contact us to discuss customizations.

I get an error when trying to install the skins. What should I do?
The custom skin feature only became available in Articulate ’09 version 6.2.907.1413 and later. Go to the Articulate tab in PowerPoint / Help and Support / Check for Updates. This will ensure that you have the latest updates.

Do all of the Skin features work in Articulate’s preview mode?
No. Some times the skin features don’t get “triggered” until you publish the course. For example at times you may not see the PPT notes while previewing. Don’t worry they will work when published.

Will the Skins work when a new version of Articulate Presenter comes out?
Maybe. It depends on what Articulate changes/tweaks between versions of their software. Our skins are designed for Articulate ’09. We don’t guarantee that the will work with future releases. We will do our best to updates the skins to work with future releases but that may mean that we have to completely re-code the skins. If so we would need to charge an upgrade fee. As we learn more about Articulate’s plans we’ll be able to be more specific.

PowerPoint Course Layout Questions

What are course styles?
These PowerPoints have tons of pre-build slide layouts that you can use to build eLearning courses.

How do I use the PowerPoint file?
To get started you’d insert a new slide and click Layouts to see all of the available layouts.

Can I change the design/layout on the slides?
Yes. Just go to the Master Slides and change anything that you’d like.

Do these work on PC and Mac computers?
Yes.

What version of PowerPoint are supported?
PPT 2003 and newer.

Pre-Cutout People Picture Questions

Do the pictures have transparent backgrounds?
Yes. They are clipped out.

How large (dimensions) are the photos?
They are huge. You will be able to have a zoomed in look or make them small.

Do you have any more that aren’t shown on the website?
Right now all of the pictures that we have are on the site.

What type of file is downloaded?
Transparent .png

PowerPoint Games

How do I get started using the games?
Check out our video tutorials.

What version of PowerPoint are supported?
PPT 2003 and newer.

Do these files use macros? Are they safe?
Yes and yes. You must click “yes” to enable macros if you want to use these PowerPoint games.

Do these work on Mac?
No. Mac doesn’t support macros.

How can I protect the information that I input into the game? I don’t want people to be able to edit the game when I finish creating it.
Save the file as .ppsm. (Macro enabled slideshow) Then the file user can just launch the slideshow and use the game. (Make sure they click yes to enable the macro content. Beware that there may be two check-boxes that appear on the warning message. Scroll to the bottom of the message.)

What types of PowerPoint files can I save my game as?
You can save as .ppt or .pptm. You will be able to edit those 2 types and the macros will work. Do NOT save as .pptx. That will break the macros.

Captivate Layout Templates

What version of Captivate is supported?
You must have Captivate 5 or newer.

How do I use the master slides with themes?
Here is a video tutorial.

Do these work on Mac?
They work on Mac and PC.

What page dimensions are used?
The layouts are 800 x 600 but can easily be modified to be larger.